Privacy Policy

Who is responsible

Tarlara Digital Ltd, registered office To be confirmed, is the data controller for personal data relating to your account and your use of our websites. ICO registration reference: To be confirmed. For personal data you record inside the applications, you are the controller and we act as your processor — see the Data Processing Agreement.

What we collect

• Account data: name, email address, organisation or holding name, sign-in records.
• Subscription data: plan, billing period, payment status. Card details are handled by our payment provider, not by us.
• Content you record: properties, holdings, assets, documents, photos and related operational records.
• Technical data: log entries, IP address, device and browser information, error reports.
• Support correspondence.

Why we use it

• To provide the service you have subscribed to (performance of a contract).
• To take payment and manage subscriptions (contract, legal obligation).
• To keep the service secure and diagnose faults (legitimate interests).
• To respond to support requests (contract, legitimate interests).
• To send service messages such as billing and security notices (contract, legitimate interests).

AI processing

Where you use AI features, the relevant content from your records is sent to our AI provider to generate a response. This is done to deliver the feature you have requested. Your records are not used to train third-party models.

Sharing

We share data only with the subprocessors listed on our Subprocessors page — hosting, database, email and AI providers — and where required by law. We do not sell personal data and we do not share your operational records with other customers.

Retention

Account and content data is retained while your account is active and for a limited period afterwards so you can recover it, then deleted. Billing records are kept for the period required by law.

Your rights

You may request access, correction, deletion, restriction, portability, or object to processing based on legitimate interests. Contact To be confirmed. You may also complain to the Information Commissioner's Office.

International transfers

Where a subprocessor processes data outside the UK, we rely on appropriate safeguards such as UK adequacy regulations or the International Data Transfer Addendum.

Cookies

This website uses only the cookies and local storage needed to serve pages. The applications use cookies and local storage required to keep you signed in and to remember your preferences.

Contact

Privacy questions: To be confirmed.